Privacy Policy

Information Collection and Use Policy

On Cloud4Hosting.eu (XLABS Europe Limited), servers, Email and other online systems

 

1.Our Site uses forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number,government identification number, or other financial information. We will then create an account number for you.

2.We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

3.We use your information to contact you regarding functionality changes to our products, our Site, new Cloud4Hosting services, and special offers we think you’ll find valuable. If you would rather not receive this information, please contact our support by email.

4.We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

5.We use information gathered about you from our Site statistics (for example, your IP address) to help diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

6.Our Site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don’t need to log in each time you visit our Site. The cookies are linked to your customer number, which is associated with the information in your account.

7.This Site also contains links to other websites. Unfortunately, Cloud4Hosting is not responsible for the privacy practices or the content of such sites.

Sending Emails

8. We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links page, to allow you to contact us directly. We strive to promptly reply to your messages.

9. The information you send to us may be stored and used to improve this Site and our products, or it may be reviewed and discarded.

Compliance with Laws and Law Enforcement

10. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.

What Happens to my Personal Information if I Terminate my Cloud4Hosting Account?

11.When your Cloud4Hosting account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant Cloud4Hosting databases.

12.However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

Changes in Our Practices

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

 

Last updated 09 February 2015 XLABS Europe Limited – Cloud4Hosting.eu

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